Deadfit Support
We're here to help you on your fitness journey. If you have any issues, questions, or feedback, please don't hesitate to reach out.
Contact Us
The best way to get in touch with us is by email. We aim to respond to all inquiries within 3 - 4 business days. Please be as detailed as possible in your message so we can assist you effectively.
timur.bapanov@gmail.comFrequently Asked Questions (FAQ)
How do I back up my data?
Since Deadfit is a privacy-focused, offline-first app, all your data is stored locally on your device. We do not have access to it. We are working on an export/import feature for easy backups.
How do I restore my "Pro" purchase on a new device?
If you've purchased a Pro subscription, you can easily restore it. Look for a "Restore Purchases" button on the upgrade screen within the app. As long as you are signed in with the same Apple ID or Google Play account you used to make the purchase, your Pro status will be reinstated.
How can I request a feature or report a bug?
We'd love to hear from you! Please send an email to our support address above. For bug reports, please include your device model, operating system version, and steps to reproduce the issue.